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Notice of Delayed Customer Support and Shipping During the Holiday
We want to let you know that our team will be on break for the Spring Festival holiday from January 22 to February 1. We'll be back in the office on February 2 and will do our best to respond to your message as quickly as possible.
Customer Support | Shipping | |
---|---|---|
Off Time | January 22 - February 1 | January 28 - February 3 |
During this time, our team is taking the opportunity to celebrate the holiday with family and friends. We truly appreciate your understanding and patience.
In the meantime, if you have general questions, you might find the answers you need on the following pages:
- Manta Shipping Time: Shipping Time for Supernote Manta
- Support Center: Supernote Support Center
- User Manuals: Download Manuals
If your matter is urgent, please add [URGENT] in the subject line of your email, and we’ll do our best to prioritize your request, though it may still take a little longer than usual.
Thank you for your continued support and love. We look forward to serving you better in 2025!
Warm regards,
Supernote Global Service Team
Contact Details
For inquiries regarding products, orders and shipping: service@supernote.com
To seek technical support or provide feedback: feedback@supernote.com
For opportunities regarding branding and marketing collabration: market@supernote.com
Tel: +1 (509) 822-2562
Ratta US address (Not a return address): 601 W 1st Ave, Suite 1400, Spokane, WA 99201