Warm Reminder for Second-hand Purchases

Buying a pre-owned Supernote from a non-official channel? Verify before you pay.

Step 1: Ask the Seller for the Following

A full video of the device booting up, showing essential features such as note-taking and the sidebar, then navigating to Settings > System > Device Serial Number so the serial number is clearly visible.
Their original order payment proof.

Step 2: Check the Flagged Devices List

Look up the serial number in our Flagged Devices List. If it’s on the list, we recommend you don’t buy the device. A flag means we have a concern about that device, such as it being reported lost or stolen. Some flagged devices are still under investigation and may be locked later. A locked device can’t use warranty services, repairs, returns, or exchanges. See our Supernote Device Policy for details.

Ask Us to Help Check

Not sure about a device? Email the video and payment proof to service@supernote.com and we’ll help check whether it’s clean.

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Great tool. Like the feel and weight of it. Protects the tip just like a normal pen.

Absolutely love it! I don't use it for anything creative, just everyday jotting of notes and lists. It's good to have it all in just one organized place.

I love it so much. Truly and heartfeltly. I have recommended this to everyone I know, and I use it basically every day. Keep doing what you are doing

Love how it feels to write on it, very functional interface once I got the hang of it, great battery life- no complaints!

The focused nature of this device is exactly what I needed. It really is as straightforward as using a notebook, but with the added benefits that I can erase, copy, paste, rotate and resize my scrawling... And my lines are straight too!

I use it for my daily journalling practice, and it's absolutely perfect for that. I intend to start exploring its capabilities as a sketchbook soon as well.

The on-device character handwriting -to-text conversion seems pretty flawless to me (and, when it does get it wrong, I can understand why it misunderstood my awful scribbling!)

All in all, I'm very happy with it, yes it was an expensive purchase for me, but at the rate I go through my journal notebooks, it'll pay for itself in about 2 years! (And I can still print off and bind my journals, if I want to, for posterity)

I like the heart of metal pen. It fits in the hand nicely and has a great feel on the Supernote. Really and exceptional device!

Almost as a normal pen!

Warm Reminder for Second-hand Purchases

Let customers speak for us